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Janette Racicot
has published dozens of articles in many important business
magazines and journals. Many have been reprinted and are being
used as training tools in companies and educational institutions.
This
area of the site will reprint a selection of articles and
excerpts.
It
will be changed periodically.
Non
sales employees play a major role in the technology sales
process, yet their training in customer communication skills
is woefully neglected.
For
more, read: Teach
Your Techies To Connect by Janette Racicot
Published
in Technology Meetings Magazine
I
have a new idea for “Survivor” and you stand a
good chance of making it onto my show. It's going to be called
“Survivor — Trainer Version.” Here's how
it will work.
Strategies
for Training Survival by Janette Racicot
Published
in Technology Meetings Magazine
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